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Thread: THE CLASSIFIEDS BEST PRACTICE GUIDE AND RULES

  1. #1
    Air Rifle SA Team

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    Default THE CLASSIFIEDS BEST PRACTICE GUIDE AND RULES

    Classified Forum Rules

    Please note that new members will not be able to post in or create new adverts in the classifieds section until you have accumulated 5 posts or have been a member for at least 60 days.
    Do not post adverts in any forum other than the Classifieds section without prior approval from Admin!


    Sales ads:
    1: Your location must be filled in your forum profile. By location we mean the town or nearest town in which you reside, stating the province or country only is not acceptable.

    2: All 'For Sale' posts must state the asking price for the item/s you are selling. No exceptions.

    3: Do not post generic/third party photos of an item for sale. Only your own photos are permissible.

    4: No hijacking of sales threads. What is hijacking?
    • posts that detract from the seller's ad;
    • posts that are off topic to the sale;
    • posts that unnecessarily bump a sales thread;
    • posts that link to or direct attention to a different/third party sale;
    • posts that attempt to 'piggyback' another seller's ad with your own or another sale;
    • posts that are negative in tone to the sale such as questioning a seller's asking price. Such questions rightly belong in a PM to the seller or start a QA thread on the main forum.
    Deprecated


    5: The classifieds forum is not a discussion forum, only the OP can reply to their own threads. If you have a question for the seller then use either the PM system or such contact details they may provide in their advert.

    6: The seller has the final right to choose to whom they sell their items to. The seller has the right to retract the sale.

    7: No excessive bumping of your own for sale/wanted thread. One bump in 72 hours is considered acceptable.

    8: When the item/s in your or your third party ad are sold please mark your thread as "Sold" as per the tutorial below.

    9: If you intend to place adverts of a commercial nature on behalf of a/your business you must ask Admin to be registered as a MoT - Member of the Trade.
    9a: Members of the Trade are to post their ads in the Dealers Marketplace ~ Air Rifle SA Forums

    10: Third party selling: When advertising items for sale by a non-member; we expect the member placing the advertisement to accept responsibility for the sale, as if they are making the sale themselves. It is the responsibility of that member to verify the condition of the item, the accuracy of the description, and the reliability of the third party whose goods they are advertising. This also applies to the management of the sale thread, i.e. marking items that are sold or withdrawn, ensuring that posted queries and PMs are diligently attended to.

    10a: Third party selling: If the advert says to contact the non member directly that post will be moved to the Heads Up thread.

    11: Only one thread per item/s you are selling is permitted during the 60 day selling window period. Do not start multiple threads for the same item/s during this period, they will be summarily deleted.

    12: Repeated infringements of the above rules can result in the loss of access to the Classifieds section.


    Wanted ads:

    1: Wanted ads have a different dynamic to sales threads; some of the rules that apply to a sales thread are not applicable to a wanted thread.

    2: Post only wanted ads for a specific item/s. 'Wanted: Pellets' is not specific, it is acceptable to post such in the appropriate general forum but not in classifieds.

    3: A wanted ad is not an advice column, there are appropriate avenues for such enquiries in the general forums; the classifieds forum is NOT an appropriate place for same.

    Caveat Emptor:
    Airrifle.co.za, its owners and representatives, will not be held responsible for any transactions that may result in damages either to the buyer or the seller. The risk rests solely with the buyer and the seller.


    It is a privilege that right here on this forum we are given the opportunity to buy and sell all manner of gear related to the shooting sports with like minded folk. That does not mean though that such opportunity is not without its pitfalls and perils, this post is attempt to address that aspect in order to maximise our chances of making a smooth, hassle free deal that leaves both parties contented. This is especially important if you take into consideration that most deals are not face to face.

    The guide is not meant to be the be all and end all on buying and selling on the forum, our shared experiences will surely dictate that from time to time this guide gets updated.

    Remember too that the classified section is coincidental to the main forums and commerce, private or commercial, is not the main function of this site. It is a service to members and should it be abused the classified forum can be closed.

    Buyers and Sellers:
    Communication is the cornerstone of a good deal, get that right and half the battle is won. Be clear, succinct and courteous in all your communications. Email and PM is the best method of communication because everything is in black and white. Use a phone if you must but be aware that you leave yourself open to the inevitable "he said she said" scenario should you land up in a dispute. Sometimes circumstances dictate that a deal can take some time to conclude, anything discussed telephonically is of course subject to a failing or selective memory in such circumstances - not so with the written word. Once you have agreed to sell and buy you will have made a basic contract in law with the other party and is therefore enforceable as such; treat this aspect in the same serious manner you would when dealing with a large corporation. This applies even if the other party is your best buddy. Sellers, it is advisable that you tick the "Subscribe to this thread and notify me of changes:" box and choose the "Instantly via email" option to stay abreast of questions posted by potential buyers in your thread.

    Sellers:
    It all starts with your advert thread; to avoid being accused of misrepresentation or worse, sellers should give accurate descriptions of the items they wish to sell. Do not try to hide flaws, broken bits etc or it will come back to bite you. It is also advisable that you include good photos of the actual items for sale and if relevant to also highlight any flaws on the item in the photos; that way potential buyers will have a good idea of what they can expect and the prospect of a dispute is vastly diminished. Where relevant and possible, the full history of the item being sold should also be described, example; you are the third owner of the item etc. Set a clear price for your item/s and if you are willing to ship the item try to ascertain beforehand what those shipping charges, including insurance, may be to major centres and state that in your ad too. If selling combination items such as a rifle with a scope, be clear as to whether you are willing to split up the deal between scope and rifle or whether it is a package deal only. Once you have agreed to the deal with a buyer be very clear as to how you expect payment to be handled. If you are not receiving the payment in person then provide your bank details including your branch code - clearly. Insist on proof of payment. Once you have satisfied yourself that the money is in your account ship the item/s promptly unless otherwise agreed to with the buyer. Pack the item/s securely. Use a reputable courier and give your buyer their contact details as well as the tracking/waybill number.

    Third party selling:
    When advertising items for sale by a non-member; we expect the member placing the advertisement to accept responsibility for the sale, as if they are making the sale themselves. It is the responsibility of that member to verify the condition of the item, the accuracy of the description, and the reliability of the third party whose goods they are advertising.

    Buyers:
    Do not take any aspect of the deal for granted, if you have questions ask them before you conclude the deal, after the fact is too late in most cases in the event of a dispute arising. Once you have agreed to the terms of the sale it is your duty to pay the buyer promptly according to the terms the seller stipulated. Send the seller proof of payment. If the seller uses a different bank to you expect shipping to be delayed until the money reflects in his/her account. If you paid by cheque deposit expect a shipping delay until the funds have cleared, this can be up to 14 working days. Ensure that the seller has the correct address to which the item/s must be shipped.

    Members of the Trade:
    Who is a MOT? A MOT is anyone who carries on a business for profit, whether a registered entity or a "trading as" and where the main focus of the business is the shooting sports. Members of the trade should be clearly identified as such. Members of the trade are generally held to a higher standard of service than ordinary members trading among themselves even though the same basic principles of conduct apply. There are issues of law, your reputation as a business, the brands that you represent as well as you personally at play. Conduct your business in the same manner as you would if the customer was standing in front you in your place of business. Your terms and conditions of sale should be explicitly stated and provided to the customer prior to concluding the sale of goods and services.

    Some notes on the Consumer Protection Act:
    The recent enactment of the Consumer Protection Act fundamentally changes contract law and its full implementation in October 2010 will drastically change the way you do business. Consider that Section 2 of the act states that no provision of the CPA is to be interpreted so as to preclude the consumer from exercising their rights. That should give you a good idea of its intent.
    It is beyond the scope of this guide to discuss the act in depth, you are therefore urged to get well acquainted with the act as soon as possible. Here are some examples just to give you an inkling of what is store for a MOT; the act alters common law to be heavily in favour of the consumer, it provides for warranties and indemnities beyond the ones in your own agreements and warranties; your terms and conditions to sale will have to be in plain language and they have to be explicitly stated - it's not enough to merely imply T&Cs, obscure fine print will no longer shield you; if a customer orders a product or goods based on a sample or details in a catalogue/website/brochure/email, the product must correspond in all material respects and characteristics with this description or sample. This is of course not an exhaustive study of the CPA but it should serve to give you some idea of how the business/customer paradigm will change when the act is fully implemented.

    Dispute Resolution and Feedback:
    It is not the function or responsibility of the Owners/Admin or Moderators of Airifle.co.za to act as arbitrators in cases where a dispute arises. It is your own responsibility to try all reasonable, legal methods to resolve a disputed deal with a member or MOT. A feedback forum exists wherein in you can post your feedback for a member with whom you did a deal. It acts as trustworthiness barometer for both buyers and sellers. Its usefulness to members is heavily dependent upon the rules for the feedback forum which are stickied at the top of same; any posts that contravene those rules will be summarily deleted.

    Classified Forum Rules

    Sales ads:
    1: Your location must be filled in your forum profile. By location we mean the town or nearest town in which you reside, stating the province or country only is not acceptable.

    2: All 'For Sale' posts must state the asking price for the item/s you are selling. No exceptions.

    3: Do not post generic/third party photos of an item for sale. Only your own photos are permissible.

    4: No hijacking of sales threads. What is hijacking?
    • posts that detract from the seller's ad;
    • posts that are off topic to the sale;
    • posts that unnecessarily bump a sales thread;
    • posts that link to or direct attention to a different/third party sale;
    • posts that attempt to 'piggyback' another seller's ad with your own or another sale;
    • posts that are negative in tone to the sale such as questioning a seller's asking price. Such questions rightly belong in a PM to the seller or start a QA thread on the main forum.
    Deprecated.


    5: The classifieds forum is not a discussion forum, only the OP can reply to their own threads. If you have a question for the seller then use either the PM system or such contact details they may provide in their advert.

    6: The seller has the final right to choose to whom they sell their items to. The seller has the right to retract the sale.

    7: No excessive bumping of your own for sale/wanted thread. One bump in 72 hours is considered acceptable.

    8: When the item/s in your or your third party ad are sold please mark your thread as "Sold" as per the tutorial below.

    9: If you intend to place adverts of a commercial nature on behalf of a/your business you must ask Admin to be registered as a MoT - Member of the Trade.
    9a: Members of the Trade are to post their ads in the Dealers Marketplace ~ Air Rifle SA Forums

    10: Third party selling: When advertising items for sale by a non-member; we expect the member placing the advertisement to accept responsibility for the sale, as if they are making the sale themselves. It is the responsibility of that member to verify the condition of the item, the accuracy of the description, and the reliability of the third party whose goods they are advertising. This also applies to the management of the sale thread, i.e. marking items that are sold or withdrawn, ensuring that posted queries and PMs are diligently attended to.

    10a: Third party selling: If the advert says to contact the non member directly that post will be moved to the Heads Up thread.

    11: Only one thread per item/s you are selling is permitted during the 60 day selling window period. Do not start multiple threads for the same item/s during this period, they will be summarily deleted.

    12: Repeated infringements of the above rules can result in the loss of access to the Classifieds section.


    Wanted ads:

    1: Wanted ads have a different dynamic to sales threads; some of the rules that apply to a sales thread are not applicable to a wanted thread.

    2: Post only wanted ads for a specific item/s. 'Wanted: Pellets' is not specific, it is acceptable to post such in the appropriate general forum but not in classifieds.

    3: A wanted ad is not an advice column, there are appropriate avenues for such enquiries in the general forums; the classifieds forum is NOT an appropriate place for same.

    All 'For Sale' adverts posted in Airgun Classifieds will expire 60 days after the first post.
    All adverts in 'Wanted' 'Swap' "Free' and Miscellaneous will expire 30 days after the first post.
    All adverts updated or marked as 'Sold', 'Sorted' or 'Found' will be locked.
    All locked adverts will be moved to the Classifieds Boneyard sub forum.



    Caveat Emptor:
    Airrifle.co.za, its owners and representatives, will not be held responsible for any transactions that may result in damages either to the buyer or the seller. The risk rests solely with the buyer and the seller.

  2. #2
    Prof. Jan Itor

    User Info Menu

    Default Prefixing your advert title tutorial:

    When creating a new classifieds thread you have a choice of which appropriate pre-fix to use: There are two categories and the prefix names are self explanatory, pick the one most appropriate for your thread and post it (note, the prefix titled "Special Offer" is only available to MoTs)




    If your item is sold, withdrawn or sorted: click on the Thread tools drop down on the top bar of your your first post and then click on "Mark this thread as sold / sorted / withdrawn".

    Click for full screen.
    http://s21.postimg.cc/rqa784h6d/mark_thread_sold.gif


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